Aisys OM Pipeline
Quick Start Guide
Tag a task and Aisys picks it up within about a minute. It replies to your comments within a few minutes but transcribing and processing videos will take a little longer.
Tag a task, and Aisys writes the Operations Manual for it. Everything you need to start is on this page.
Setup
- 1Add your staff to the Aisys OM Pipeline project as commenters (editors on a free Asana plan). They can't see the tag until you do.
- 2Give Aisys access to the projects holding tasks you want documented. The easiest way: add Aisys to a team already shared on those projects. Or add Aisys to each project as an editor.
Creating Operations Manuals
- 1Tag the task with om-create-or-update.
Press TAB + T (or use the More menu on the task) and pick the tag.
Pick the existing pink tag. Creating a new tag won't work.
If you can't see the pink tag, it means you're not a member of the OM Pipeline project yet.
- 2Aisys opens an OM Pipeline task and leaves a link to it on your task.
- 3Answer Aisys on the OM Pipeline task, and reply "Approved" when the draft is right.
- 4Aisys files the manual, and puts the link in your task's description.
Replying to Aisys
Reply in the comments of the OM Pipeline task. Aisys won't see replies on your own task.
Working with Task Templates
When you use a Task Template that you duplicate, tag the Template and not the copy.
When duplicating a Task Template, tick off 'tags' so the copies don't inherit the tag.
Don't worry, Aisys will spot and correct these issues and let you know how to fix it next time!
Getting help
- Questions - ask in the Aisys Agent Support space.
- Something not working - use the Report a problem with Aisys form.
Share this guide with your team. Anyone whose work is going to be documented should read it.